Your Privacy. Your Control.

1.1 Information You Provide

• Account Information: Name, business name, email address, phone number, and password when you register for an account.
• Business Data: Customer records, leads, itineraries, bookings, communications, and other data you input or upload into the CRM in the course of using the Service.
• Payment Information: Billing name, address, and payment details processed through our third-party payment processors. We do not store full payment card numbers on our servers.
• Support Communications: Information you share when contacting our support team.

1.2 Information Collected Automatically

• Usage Data: Log data, IP address, browser type, device information, pages visited, and actions taken within the platform.
• Cookies and Tracking Technologies: We use cookies and similar technologies to operate and improve the Service.

1.3 Information from Third Parties

Data received from integrated tools such as messaging platforms, marketing tools, or booking systems that you choose to connect to Way We Go CRM.

We use collected information to:

• Provide, operate, and maintain the Service.
• Process transactions and manage subscriptions.
• Communicate with you about updates, features, and support.
• Improve and personalize the Service.
• Monitor usage and detect, prevent, or address technical issues, fraud, or security concerns.
• Comply with legal obligations.

• With Service Providers: Third-party vendors who help us operate the Service.
• Within Your Organization: Data you input is accessible to authorized users within your Way We Go CRM account.
• For Legal Reasons: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is 100% secure.

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

As a CRM platform, Way We Go processes personal data of your leads and customers on your behalf.

The Service is not directed to individuals under the age of 18.

We may update this Privacy Policy from time to time. Material changes may be communicated through email or a notice within the Service.