Clear Rules. Trusted Usage.

You must be at least 18 years old and have the authority to bind your business to these Terms in order to use the Service.

• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You agree to provide accurate, current, and complete information during registration and to keep it updated.
• You must notify us immediately of any unauthorized use of your account.

Way We Go CRM is a customer relationship management platform designed to help travel businesses manage leads, customer communications, bookings, and related workflows.

Features, pricing tiers, and functionality may be updated, added, or removed at our discretion, with reasonable notice for material changes.

• Access to the Service requires a paid subscription plan as described at the time of purchase.
• Subscription fees are billed in advance on a recurring basis, monthly or annually as selected, unless otherwise stated.
• You authorize us to charge your chosen payment method for all applicable fees.
• Failure to pay may result in suspension or termination of access to the Service.
• Refunds and cancellations are governed by our separate Refund Policy.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation.
• Upload data you do not have the right to collect, store, or process.
• Attempt to reverse-engineer, decompile, or gain unauthorized access to the Service or its underlying infrastructure.
• Interfere with or disrupt the integrity or performance of the Service.
• Resell, sublicense, or provide access to the Service to unauthorized third parties.
• Use the Service to send spam, unsolicited communications, or engage in deceptive practices.

• You retain ownership of all business and customer data you input into the Service ("Your Data").
• You are solely responsible for the accuracy, legality, and appropriateness of Your Data, including ensuring that you have obtained necessary consents from your customers.
• You grant us a limited license to host, store, and process Your Data solely for the purpose of providing and improving the Service.
• Our handling of personal data within Your Data is further described in our Privacy Policy.

• The Service, including its software, design, branding, and content, excluding Your Data, is owned by Kaelixo and protected by intellectual property laws.
• You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.
• "Way We Go CRM" and associated branding are the property of Kaelixo.

The Service may allow integration with third-party tools or platforms.

We are not responsible for the availability, accuracy, or practices of third-party services, and your use of such integrations is subject to their own terms.

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free access.

We may perform scheduled maintenance or updates that temporarily affect availability, and will provide notice where reasonably possible.

• We may suspend or terminate your access to the Service for violation of these Terms, non-payment, or conduct that poses a risk to the Service or other users.
• You may cancel your subscription at any time in accordance with our Refund Policy.
• Upon termination, your right to access the Service ceases, and we may delete Your Data after a reasonable retention period, as described in our Privacy Policy.

The Service is provided without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.

We do not warrant that the Service will be error-free or uninterrupted.

To the maximum extent permitted by law, Kaelixo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service.

You agree to indemnify and hold harmless Kaelixo and its affiliates from any claims, damages, liabilities, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

We may update these Terms from time to time.

Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

We will make reasonable efforts to notify you of material changes.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.